![]() A local entrepreneur recommended this book for its insights into the "soft" personal skills that become more important as they become rarer in the digital world. Although many aspects of IT are based online, real business is still mostly done "IRL" (in real life) where face-to-face conversations and other social skills are much more important. ![]() Interpersonal skills are especially important in Information Technology, because purely technical skills are easily outsourced. This book is an excellent resource for learning how to accomplish this. Understanding and raising your emotional intelligence is essential to your success and leadership potential. Unlike IQ, emotional intelligence can keep growing-it continues to develop with life experiences. Goleman includes many examples and anecdotes-from Fortune 500 companies to a nonprofit preschool-that show how these competencies lead to or thwart success. ![]() It details 12 personal competencies based on self-mastery (such as accurate self-assessment, self-control, initiative, and optimism) and 13 key relationship skills (such as service orientation, developing others, conflict management, and building bonds). This book explains what emotional intelligence is and why it counts more than IQ or expertise for excelling on the job. Analyses done by dozens of experts in 500 corporations, government agencies, and nonprofit organizations worldwide conclude that emotional intelligence is the barometer of excellence on virtually any job. ![]() Business leaders and outstanding performers are not defined by their IQs or even their job skills, but by their "emotional intelligence": a set of competencies that distinguishes how people manage feelings, interact, and communicate. Analyses Working With Emotional Intelligence takes the concepts from Daniel Goleman's bestseller, Emotional Intelligence, into the workplace. ![]() Working With Emotional Intelligence takes the concepts from Daniel Goleman's bestseller, Emotional Intelligence, into the workplace. ![]()
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January 2023
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